The Most Common Casino Jobs
With more and more casinos operating as multimillion-dollar businesses, flush with all the amenities, services, and extras that make them total resort properties, the possibilities for employment almost exceed the imagination.
Such places must cover their expansive casino floors, supplying personnel to run all the games twenty-four hours a day, seven days a week, as well as staff their marketing, sales, accounting, hotel, restaurant, and entertainment divisions. As a result, casino resorts employ thousands of people under a variety of titles. They provide a wealth of employment opportunities, especially for those with prior experience in the hospitality field. But remember, too, many newcomers start in smaller places – establishments not quite as high-profile the Wynn, MGM Grand, The Palms, Bally’s, and Caesars. While these so-called break-in houses may not be as glamorous or visually appealing as the big-name casinos, they serve a purpose and should not be overlooked in your job search. At the smaller places employees often take on more responsibilities at an earlier stage, learn the particulars of the job quicker, make contacts, and then move up to the more prestigious resort-theme properties.
In the following sections we’ve outlined typical positions commonly available at both big hotel resort properties and at smaller casino-only properties. Jobs are described under two main categories: Casino Floor Positions and Corporate and Hotel Positions. Because the focus of this site is gaming-related jobs, we have included more specific information on those types of jobs than on hotel or administrative corporate jobs. Depending on the nature of the particular casino floor job described, some listings will be brief while others will be more lengthy.
Whenever possible we’ve included insider information relating to tipping protocol, the physical aspects of the job, and the overall atmosphere or environment one can expect working a particular job.
Persons interested in non-casino floor positions will find a brief overview of job positions under the section entitled Corporate and Hotel Positions. Human resources, accounting, entertainment, marketing, sales, and hotel divisions at a casino resort usually run similar to their nongaming counterparts. Often the job titles and responsibilities are the same, such as front desk clerk, receptionist, or cocktail server. But whereas traditional hotel resorts or other industries may be downsizing and eliminating positions, new and expanding casino resorts need people for all areas of operation.