Cruise Line Shore Excursion Managers
Many U.S. citizens are hired as shore excursion or tour managers (hereafter, "shorex") who may be part of the entertainment department, depending upon the company.
This position is unique to all others on board because the shorex works with people on land, especially tour operators and bus companies. In effect, the shorex office is completely independent from other departments on the ship, because it coordinates with people off the ship. A shorex must also willingly take responsibility for what happens ashore and be able to placate irate passengers. These positions are usually salaried, with contracts negotiable.