Frequently Asked Questions General Questions Merchandising/Advertising Questions Technical Questions General Questions Why do you call it "JobMonkey"?
When we started planning our site, we brainstormed many ideas for names. At first, we tried a number of names that would describe the site and its contents accurately, but we found this impossible to do. The name
would have had to be something like "ReallyCoolJobsForSummerOrFullTime-ThatAllowForLotsOfTravelAndAd venture.com." You can imagine our dilemma. So we decided to go with a name that would express the fun and adventure of these jobs--what we needed was a symbol! A mascot! So we picked a monkey because, well, we just think monkeys are a hoot! They're fun and they're kind of exotic, which represents the travel part. And so, JobMonkey was born! (Ask yourself, "Why do they
call it Amazon.com?") How is JobMonkey.com different from other online recruiting services?
JobMonkey helps match jobseekers with really "cool" summer, seasonal and adventure jobs in the U.S. and abroad. Examples of these jobs include: 1) Bartender at a beach resort in the Caribbean 2) Hiking guide in Yosemite 3) Camp counselor on Orcas Island 4) Conversational English teacher in Prague.
JobMonkey does not focus on full-time, career employment options like the standard Internet jobsites. Instead, we fill a void by providing a recruiting network for the thousands of employers who hire a large percentage of seasonal staff to run their business and for those jobseekers looking to work in these rewarding jobs. Who can use JobMonkey? - Anybody. It's most useful to people who are interested in
a summer, seasonal, or adventure type job. But anyone can use JobMonkey to search for cool jobs.
- Any employer from the non-traditional industries that JobMonkey features from any region of any country-- interested in recruiting for their vacant positions.
Why should I become a member?
By becoming a member, your profile and resume will already be in our database and all you have to do is enter
"send my profile" for any job in which you are interested and your profile information will be automatically sent to the employer. How many employers can I send my application to at a time?
You can send your profile to as many as you like however you must submit your profile to each employer individually. This way it ensures to the employer that you are not just blanketing your resume to all
employers, but are actually taking the time to read each job description. This gives the employers a better-qualified candidate. How will employers get in touch with me?
Employers can either e-mail you or call you. So, make sure and include both your email address and your phone number in your application. How long will you keep my profile information?
As long as you keep updating it on a regular basis—forever. It will drop after 2 years if it has not been updated. What is JobMonkey's policy about removing resumes if jobseekers no longer want to be in the database?
Jobseekers have two options if they no longer want their profile to be active in JobMonkey's database. - Deactivation.
If you find a job and don't want employers to actively be searching on your profile for job opportunities for you anymore, you can 'deactivate' your account; this means that although employers won't be able to see your profile and resume, your profile will still be stored in our database so that you don't have to re-enter your information again. Just go to your profile and got to Hide Profile and choose "Yes". In order to re-activate your account, all you have to do is log-on and choose "No" for Hide Profile. That's it!
- Deletion. If you're not completely happy with our service or, for whatever reason, decide that you want to completely delete your profile information from our system, all you have to do is send an e-mail to JMhelp2@JobMonkey.com with the subject heading "DELETE ME" and you'll be 100% removed from our system.
In most cases people choose to simply de-activate their profile
rather than delete it in case they change their minds or begin looking for a new internship/job. What if I forget my username or password?
If you forget your password, go to the Login page and click on the "forgot your password" option and we will contact you via email to provide it to you. How do I know you will keep my contact information
confidential and will not sell it to a marketing company?
We put a very high priority on respecting people's privacy (please see our Privacy Policy). When you register to use JobMonkey, we save your email address in order to communicate with you in the future. Also, when you fill out a survey or other feedback form, we store this information in our records. From time to time, we may make this information available to other reputable organizations
whose products or services we think might interest you. If you wish, however, you can easily have your name taken off our email list by sending a message to AdminStaff2@JobMonkey.com and typing in the word "Remove" in the subject line. Can I use JobMonkey if I'm not a U.S. citizen?
Yes, you are completely welcome to use our service. Currently our focus is on
jobs for students from the U.S., but we have listings from employers all over the world. And thousands of foreign students, who are interested in coming to the States, use our service. Please be aware though, that JobMonkey does not assist with any working papers or visas at this time. I'm not sure how to use the Discussion Forum
Discussion forums--sometimes called "message boards"--are sort
of like chat rooms, except that the messages sent aren't "live." Once you go into the forum, you can either respond to a message already in the discussion list (simply click on any message in the list), or you can start a new topic yourself by selecting the "Start a New Topic" option. When starting a new topic, make sure you fill out all the fields, and pay particular attention to making the subject clear and concise. If you want to respond directly to the author of a
posting, rather than leave a message, just click on that person's highlighted name. Remember, JobMonkey staff mediates messages in the Discussion Forum, and inappropriate messages will be deleted. How can I be removed from your mailing list?
To "unsubscribe" from our Membership list, send an email to AdminStaff2@JobMonkey.com with the word "Unsubscribe" in the Subject line.
How do I report factual errors I found in JobMonkey?
If you have found a factual error or some other type of incorrect information on JobMonkey, please email our editors at AdminStaff2@JobMonkey.com. If you would rather send your detailed report via mail, address the envelope to: JobMonkey.com
Attn: Corrections
PO Box 3956
Seattle, WA 98124 We'll look into your report and make necessary corrections as quickly as possible. Be sure to include your return address and phone number so we can contact you for additional details. Merchandising/Advertising Questions Can I put a link to JobMonkey on my site?
By
all means put a link to JobMonkey.com on your site, we encourage it! Conversely, if you want us to add a link to your site let us know via email at AdminStaff2@JobMonkey.com and we will take your request into consideration. I want to feature my product/service on your web site. How can I do this?
Well, we like to test and/or review books, magazines and products before
featuring them on JobMonkey.com. Please send your wares and info about your service/product to JobMonkey, PO Box 3956, Seattle, WA 98124. Our staff will check it out and determine if it's a product we wish to stand behind. We will be happy to review quality travel guides, job resource books, outdoor gear, or other related travel or employment products and recommend them to our JobMonkey visitors. Technical Questions
How do I report a technical problem?
To report a technical problem, you can email us at itStaff@JobMonkey.com I seem to be having technical difficulties with loading JobMonkey
There are several possibilities that could cause upload problems: -
The JobMonkey site works best when viewed with Internet Explorer 4.0 browser and above. To download the Internet Explorer browser, link here to access the most recent version available for downloading. If you do not have Internet Explorer you may experience difficulty in accessing many of the features on our site. We apologize for any inconvenience that may cause for you.
- A browser error has occurred. In this
case, simply close the browser, reopen it, and try again.
- It might be a memory problem with your web page cache. Clear your cache of old files and try reloading the site again. If you're a Windows user, to delete files from your cache you just have to access your C: drive, open the Windows folder, and open the Temporary Internet Files folder. You can then delete files from the folder that you no longer need to create more memory space.
- Your ISP (Internet Service
Provider) might be having problems with a server. Try accessing other pages, and if the problem persists contact your ISP.
- Occasionally the server generating our pages goes down for maintenance or because of technical problems. Be patient. We resolve these problems as soon as we possibly can, often within minutes.
Why do I sometimes get the message "you have timed out"?
Sometimes
communication between computers and servers on the Internet can be a little dicey! You'll get the "timed out" message if something gets miscommunicated between your computer and another computer along the way to JobMonkey. You can also try holding down the "Shift" key and while holding that, then choose "Refresh" on your browser. What can I do to increase the speed with which I access your site?
The
following suggestions may help to enhance the performance of our services: - Check your modem to ensure it is at least 28.8 kbps, our minimum requirement.
- Turn your graphics off--an option most browsers provide. This will significantly reduce the download time of graphics-rich pages by displaying only their text. (Most browsers allow you to defer image loading until after the text has displayed. While this doesn't improve overall speed, it
does offer the text while images download.) Generally, you will find that we try to minimize the size of our graphics to reduce download time.
- Clear your disk and memory caches. Also, check your memory cache setting to ensure it's no greater than 25 percent of your computer's total RAM.
- Close any applications you are not using to increase the amount of RAM available to your browser.
- Decrease your browser's verification frequency. If using Netscape, for
example, set your cache preferences to verify one time per session, as opposed to every time you retrieve a page.
- Note: Your Internet access provider may pass through many nodes before it is able to contact JobMonkey.com's servers. Unfortunately, as the number of nodes increases, your page retrieval rate will suffer incrementally.
What are "Cookies" and do you use them on your site?
First of all, we do use cookies on JobMonkey in our Discussion Forums and in Membership Registration. These cookies are tools enabling us to tailor our content to individual users. They contain no personal information but they do contain your web site settings such as nickname and date of last access. If you want to get technical, cookies are pieces of information that a web site transfers to an individual's hard drive for record-keeping purposes. By showing how and when guests use the
site, cookies help us see which areas are popular and which are not. Many improvements to the site are based on such data as total number of visitors and pages viewed. Most browsers are initially set up to accept cookies. However, you can set yours to refuse cookies or to alert you when a site is sending cookies. If you choose to reject cookies, though, it is possible that some parts of the site will not function at optimum levels. How do I bookmark or make JobMonkey a favorites page?
Most Web browsers allow you to create bookmarks or favorites that allow you to easily return to a site you have visited on the Web. Once you have added a bookmark or favorite, a preferred page is only a click away. Look at the instructions below under the name of the browser you use for details: Netscape Navigator
The instructions that follow are for the
Windows version of Netscape. If you have any more questions about using your browser, please consult your software's help manual or your software's technical support. If you would like to add a bookmark to Netscape for the Web page you're currently viewing, simply go to the Bookmarks pull-down menu at the top of your screen and select Add Bookmark. To use the bookmark, go back to the
Bookmarks menu in Navigator. You'll notice that a new selection has been added to the Bookmarks menu item. Clicking on the new item will return you to the Web page you just bookmarked--in this case, JobMonkey.com's home page. Microsoft Internet Explorer
The instructions that follow are for the Windows version of Internet Explorer. If you have any more questions about using your browser, please consult your software's help manual
or your software's technical support. To add an Internet Explorer Favorite, simply go to the Web page you'd like to add to your Favorites list. Once the page has loaded, go to the Favorites pull-down menu at the top of your screen, and select Add To Favorites. You will then see the Add To Favorites
window. The title of the page you've selected will automatically appear in the text field at the bottom of the window. To add the page you've selected simply click Add. To access the Favorite site, go back to Internet Explorer's Favorites pull-down menu at the top of your screen. You'll notice that a new selection has been added. Clicking on the new item will return you to the Web page you just selected as a Favorite--in this case,
JobMonkey.com's home page. America Online
The instructions that follow are for the Windows version of AOL 3.0 and above. If you have any more questions about using your browser, please consult your software's help manual or your software's technical support. AOL makes it ridiculously easy to add a Favorites page. Once you're in a site you want to return to at a later date, look at the bar at
the top of the window for that page. There should be a little red heart icon at the top, right corner (if you can't see the icon, reduce the size of the window until you can see it). Click on the heart icon, and, while holding the mouse button down, drag the icon to your Favorites folder (which has a heart on it, too). The site is now saved to your Favorites page. To retrieve it, simply click on the Favorites folder and select the name of the site you wish to revisit from the pulldown
menu. I bookmarked a page on JobMonkey and now it doesn't work. What happened?
The page you bookmarked may have moved. Our services are always growing and improving. That means that while we work very hard to maintain consistency in the basic structure, there are times when the address to a particular page must change. How can I change my screen
resolution to make site viewing better?
Screen resolution affects the size of the desktop in graphical operating systems such as Windows 95, 98, NT, 2000, Me and OS/2 Warp. More icons, word-processing lines, spreadsheet cells, and larger graphics in graphic developing suites are displayed on the desktop using a higher resolution. The four standard PC resolutions are VGA, Super VGA, and XGA. Each resolution is measured in pixels, which are picture elements of the screen. VGA resolution
displays 640 pixels across the screen and 480 pixels down. Super VGA displays 800x600 resolution while XGA displays 1024x768 and 1280x1024 pixels. The most common resolution is 800x600 pixels. Seeing more on the desktop increases productivity by eliminating some scrolling and switching back and forth between windows. Ultimately, adjusting screen resolution could make one's eyes happier. Here are procedures for changing the screen resolution in Windows
95, 98, 2000, Me and NT: Start by...
Click on the "Start" menu on the bottom left hand corner of your screen Select "Settings" and then "Control Panel." Double click on the "Display" icon. Click on "Settings" tab. Click and hold down the left mouse button on the selector in the "Desktop Area" section. Move the selector to the left or the right to decrease or increase desktop size
respectively. Next, continue with the operating system you are using below... NT:
Click the "Test" button at the bottom of the window. A window will ask you if you want to try the new settings. Click "OK." Wait 5 seconds as a test bitmap is displayed. A window asks if the test bitmap was displayed properly. Click "yes" or "no." Click the "Apply" button in the
bottom right corner. Now the new settings are applied. 95, 98, 2000, Me:
Click the "Apply" button in the bottom right corner. A window asks if you really want to resize the desktop. Click "Yes." The desktop will resize, and now a window appears asking if you want to keep those new settings. Click "yes" or "no," or you can wait about 15 seconds and the old settings will be restored. If you are having trouble with your font size, you can make it larger or smaller from your browser. In Explorer, you simply need to go to "View" and then "text size" and choose larger or smaller as necessary. Back to: General Questions Merchandising/Advertising Questions Technical Questions | 
